For individuals

Personal IT help

Your devices, network and accounts set up properly and kept safe.

Technology at home should just work. We set up computers, Wi-Fi and accounts properly, secure them and fix what is slow or broken, explained in plain language, remotely or at your place in Montreal.

A laptop, a smartphone and a notebook on a desk

What’s included

  • Computer and home-network setup
  • Security, passwords and backups
  • Choosing hardware and software
  • Fixing what is slow or broken

What you receive

  1. Devices and home network set up and secured
  2. A password manager and two-step sign-in on important accounts
  3. Automatic backups of photos and documents
  4. Clear notes on what was done and how to use it

Approach

How we work

  1. 01

    Discovery call

    A short call to understand your goals, constraints and what success looks like. No obligation.

  2. 02

    Proposal

    A clear scope, timeline and price, in writing, before any work starts.

  3. 03

    Build and iterate

    Regular check-ins and demos, so you see progress and can steer.

  4. 04

    Handover and support

    Documentation, training for your team and support when you need it.

FAQ

Questions about this service

Can you help my parents remotely?

Yes. With their permission we connect securely to their computer and walk them through each step.

How is it billed?

By the hour, with a quote before any larger job.

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Tell us about it. We reply within two business days with next steps.

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